Stick to the basics and win customer trust
Furuta Confectionery shall provide and put into practice the quality policy as follows in order to provide customers with products by precisely grasping market and customer needs.
1. Customer first policy
Furuta aims to make products that satisfy customer needs.
2. Safety first policy
Furuta provides safe products in a safe work environment that gives customer comfort.
3. Quality first policy
Furuta is systematically and constantly engaged in quality management activities.
[Current important issues to address]
1) Improving customer satisfaction
2) Reducing nonconforming products
3) Improving the percentage of delivery time accuracy